Your privacy is our priority. This policy transparently explains how kis198 collects, uses, stores, and protects your personal data as a member of our platform in Malaysia.
Kis198 values the privacy of every member who uses our platform. As an online entertainment platform serving users in Malaysia, we are committed to ensuring that every piece of personal information you entrust to us is handled in a safe, transparent and responsible manner.
This Privacy Policy describes the types of personal data we collect, the purposes for which it is used, how we protect it from unauthorized access, and your rights in relation to your data. This document applies to all users who access the KIS198 website, mobile app, and any related services we offer.
Kis198 complies with Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection standards. We are committed to continuously updating our privacy practices in line with technological developments and regulatory changes.
Kis198 collects only the data strictly necessary to deliver our services effectively. We do not collect excessive or irrelevant information beyond the scope of the services we provide.
In certain cases, KIS198 may receive additional information about you from the payment service providers we use, or through trusted third-party identity verification processes, to ensure the accuracy of the information you have provided.
| Data Types | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | For the full duration of membership + 7 years |
| Transaction Data | Payment processing & financial records | 7 years (legal requirement) |
| Technical Data | Security & platform improvements | 12 months |
| Game Data | Customer support & analytics | 36 months |
| Communication Data | Support & complaint records | 24 months |
Every piece of data we collect is used solely for legitimate and transparent purposes. kis198 does not use your data for purposes unrelated to platform services without your consent.
Kis198 does not sell, rent or transfer your personal data to any third party for marketing or commercial purposes. However, in certain situations where it is necessary for service delivery, we share data with the following parties:
Transaction data required to be shared with payment processors such as banks and e-wallet providers to enable deposits and withdrawals to be processed securely and in a timely manner.
Your identity information may be shared with trusted third-party identity verification service providers for the purpose of document authenticity verification and fraud prevention.
Limited game data may be shared with third-party game providers (such as Slots and Live Casino providers) for technical maintenance and compliance purposes.
Kis198 will disclose your personal data to the relevant authorities where required by Malaysian law, court order or a valid official investigation. Such disclosure will be made without notifying you if doing so could compromise the investigation.
Your data security is not just a promise — it is an active practice we carry out every day. kis198 employs a multi-layered security framework to ensure your data is protected at all times.
In the event of a data breach affecting your personal information, kis198 is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
Kis198 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can manage your cookie settings through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and your login experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data we hold about you. KIS198 fully respects and upholds these rights.
Kis198 has a strict policy on the protection of minors. Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
If we find that a user under the age of 18 has registered on our platform, the account will be closed immediately and all related data will be deleted within a reasonable timeframe. Parents or guardians who suspect their child has registered on kis198 are advised to contact us promptly through our support channels.
In the course of platform operations, your personal data may be transferred to servers located outside Malaysia. Any such cross-border data transfer will be carried out in compliance with applicable legal requirements and with assurance that an equivalent or higher level of protection than Malaysian standards is applied at the destination.
Kis198 uses only trusted infrastructure and cloud service providers with internationally recognised security certifications, including ISO 27001 and SOC 2.
Kis198 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. The "Updated" date at the top of this page will always reflect the most current version.
Any significant changes will be communicated to you via your registered email or a clear in-platform notification at least 14 days before the changes take effect. Continued use of the platform after such notice constitutes your acceptance of the updated policy.
If you have any questions, requests or concerns regarding this Privacy Policy or how we handle your personal data, the kis198 privacy team is ready to assist you through the following channels:
We are committed to addressing every privacy-related enquiry within 3 working days. For more complex inquiries such as data access or data deletion requests, the investigation and response period may take up to 14 working days.
For more information on overall platform rules, please refer to Terms & Conditions us. If you need guidance on how to play responsibly, visit the Responsible Gaming us.
As a kis198 member, you have full rights over your personal data. We make it easy for you to exercise these rights at any time.
You have the right to obtain a copy of the personal data we hold about you at any time by submitting a written request.
If your data is inaccurate or outdated, you have the right to request a correction or update to the relevant information through our customer support.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal retention requirements.
You have the right to object to the processing of your data for certain purposes, including marketing communications you do not wish to receive.
You may request a copy of your data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request that we restrict how we process your data while awaiting the resolution of an issue.
We back our words with action. Here is how kis198 concretely protects your privacy every day.
Enjoy the ultimate online entertainment experience with kis198, with full confidence that your privacy and personal data are protected every step of the way.